Carnegie Mellon University - Tepper School of Business

University of Pittsburgh

Director, Project Management at PA Health & Wellness

Skills: Project Management · Strategic Planning · Organizational Leadership · Digital Engagement · Artificial Intelligence (AI) · Software Development

Apcivic Health

PA Health & Wellness

Director, Project Management

• Collaboration: Working with firm’s executive leadership team to develop a strategic plan for a coalition of Pennsylvania Managed Care organizations.

ProspHire

Consulting Manager

• Entrepreneurship: Founded software venture to help job seekers improve interviewing skills via adaptive training.

Interview Mix

Founder

SUBJECT MATTER EXPERT, CORE MARKET
•  Visionary leadership: Coached segment leaders through benefit enrollment platform implementation for 7 Fortune 1000 clients, driving average annual health plan savings of $800,000 for each.
•  Innovation: Wrote SQL scripts to automate quality control of annual carrier interface files across Core Market segment, eliminating $200,000 of errors and rework relative to prior year.
•  Data mining: Collaborated with actuarial leadership to identify explanatory variables and model enrollment behavior among 400,000 medical benefit enrollees. Used model to help sales executives valuate services for 3 prospective clients.
•  Staff development: Led bi-weekly conference and conducted annual training to groom new segment leaders.

LEAD BUSINESS ANALYST, CORE MARKET
• Entrepreneurship: Conceived and authored New Client Implementation Cookbook to serve as one-stop project management and configuration roadmap, compressing implementation timelines an average 20%.
• Project management: Held daily stand-ups and bi-weekly retrospectives to drive project milestones across 3 Fortune 1,000 clients. Drove project delivery costs 10% below budget.
• Recruitment and retention: Interviewed Project Manager and Business Analyst candidates and made hiring recommendations for 12 associates based on culture fit.
• Excellence: Interfaced with executives across Technology Solutions organization to define and document standard operating procedures and best practices.

BUSINESS ANALYST, LARGE MARKET
• Teamwork: Worked with cross-functional team to implement benefit platform for Fortune 500 client, successfully enrolling 30,000 lives into medical, dental and vision coverage.
• Execution: Earned Spot award for role played in on-time, zero-defect project delivery.

Willis Towers Watson

Consultant

CONSULTANT II
•  Professional services: Grew client footprint from 2 to 6 active content strategy consultants, adding $700,000 in incremental annual billing.
•  People management: Conducted one-on-one’s and gave performance reviews for 20 team members.
•  Sales: Actively participated on RFP teams and scoped new initiatives.
•  Executive Presence: Represented firm as functional subject matter expert during sales pursuits. 
•  Pacesetting: Earned Impact award (one of four associates recognized) during award’s inaugural year for setting example for peers.

CONSULTANT I
• Project delivery: Consistently achieved utilization targets while on web portal consulting engagement with major North American healthcare insurer.

SDLC Partners, L.P.

Business Analyst

•  Trained future undergraduate and graduate students in test-taking strategies for the GMAT and SAT
•  Observed practice test score improvements between 50 and 150 points (GMAT) and 100 and 300 points (SAT)

Brian Lash