Creating lasting memories with family portraits, high school seniors, engagements and wedding photos.

Coordinating weekly schedules for 8 operational production photography bays fitted with photographers, stylists, and models. Including maintaining a calendar for up to 22 employees, assessing needs for freelance photographers and stylists and coordinating with producers daily.

Capturing high quality images within the Zappos imagery style guide while coaching and directing stylists, hair and make-up artists and models. Working closely with operations and imagery teams to maintain high volume and aesthetically pleasing looks to generate sales on website.

Daily creating tools to give a team of 15 members the opportunity to reach their potential in and outside of work. I managed each team members metrics, daily coaching on metrics to become a top performing team in an over 900 employee call center. Coaching on interpersonal relations, including HR related duties, daily. Also meeting or exceeding expectations and helping my team reach those goals and navigate changes that would help give better customer service to our internal and external customers.

Created unforgettable customer service experiences for external and internal customers. Answering customer phone calls, emails and real time chat sessions gave way for creative opportunities to help customers feel heard, helped and happy. Helped to create pathways for creative outlets, including campus upgrades with custom painted conference rooms. Held roles as a representative for fellow team members that required weekly meetings to voice their concerns and communicate meeting minutes.

Launched the opening of the Brimhall Eye Center office/clinic, created standard operating procedures and documents. Ophthalmic technician. Maintained daily operations of the office, maintenance of multiple schedules, supply ordering, moderate IT work, daily trouble shooting, coordination of office maintenance and answering multiple phone lines. HR duties included recruiting new employees, disciplinary actions and training. Created marketing materials including mailings, patient handouts, elevator ad, billboards and photography. Project management of office expansion.

Provided mobile medical services for paramedical examinations. Including phlebotomy procedures and medical history taking. Independent self-operating skills required to maintain robust patient list. Enter homes of many

Coordination of day to day operations, executive assistant to partner, created new documents for ease of work flow in administrative work, including ease for interior designers and architects. Project and furniture assistant to designers, also maintained relationships with vendors.