Edita Kolesnik

Edita Kolesnik is a highly skilled professional with a diverse background in Linguistics, Customer Care, and Product Expertise. She studied Bachelor's degree in Linguistics at Vilnius University and Lettres Modernes at Université de Bourgogne. With over six years of experience in the customer service industry, she has honed her skills as a Customer Care Team Lead at Wix.com, where she previously worked as a Customer Care & Product Expert. Additionally, she has experience as an Assistant Team Leader (BPO) at Meridian Global Services and was a former T&E Analyst at the same company. She has also worked as a Freelance Translator at Word Perfect Translations.

Edita's expertise centers on providing excellent customer service, developing strong leadership and team-management skills, and product expertise. She has a deep understanding of the importance of quality customer experience and communication, and she applies her knowledge to find effective solutions for her clients. Her experience and education have also granted her a deep knowledge of linguistics, allowing her to excel in both written and verbal communication.