Suggestions
Edd Neil
SIAM Department Manager at Cognizant
Edd Neil is a highly qualified professional with v2 and v3 ITIL Practitioner certifications in Change, Release, and Configuration Management.
He is a Microsoft Certified Systems Engineer and a Professional Member of the British Computer Society.
With a strong background in ICT Programme and Project Management, Edd possesses extensive managerial experience.
His specialties include ITIL, SIAM, Service Transition, Incident Management, Problem Management, Change Management, Release Management, and Configuration Management.
Edd Neil studied Computing and IT at Banff and Buchan College of Further Education.
He has held key positions such as SIAM Department Manager at Cognizant, Service Transition Manager at Cognizant, Change Manager at Aker Solutions, Global ICT Change and Release Manager at PSN, and Aerospace Systems Manager at the Royal Air Force.
