Erika Gesme is a well-rounded professional with a passion for hearing healthcare. Summa cum laude graduate in Master of Music from Northwestern University and Magna cum laude Bachelor of Arts in Music and Psychology from Luther College. Her journey began as a section leader and cantor, and soon she ascended to become a director of operations and a hearing instrument dispenser at The Hearing Shoppes. Later, her experience in vocal arts, training, and counseling spent a year as an inside sales representative at ReSound. Gesme is devoted to guiding her patients on a journey back to the hearing world through 'patient first' methods. Her expertise in healthcare results in patients generating referrals and a return rate of less than 5%. Erika Gesme is a well-experienced hearing instrument dispenser with vast knowledge in counseling and guiding patients on their journey back to the hearing world.