Christopher Knecht is a highly-experienced, customer-oriented technological professional, specializing in Salesforce, software implementation and training, customer retention, credit card processing, sales and retention management, inbound SaaS sales, revenue optimization, and add on and renewal sales processes. With a rich educational background, having studied at The City University of New York and obtained AAS and Bachelor's degrees in Microcomputer Business Systems and Technology, respectively, Knecht has had successful stints at various organizations, including Melio, Como®, eHopper - Point of Sale System, and Lehman Brothers. He has held various positions, including Customer Success Manager, Director of Customer Services, Channel Development Manager, Payments and Retention Manager, ShopKeep Expert/Customer Success, POS Specialist, Network Operations, and Customer Service Representative. In all these roles, Knecht has been instrumental in driving growth, improving customer satisfaction, and delivering quality technological solutions. He is an efficient and effective worker with a keen eye for detail and a passion for excellence.