Ed Hennessy

Ed Hennessy is a professional with extensive experience in leadership, emotional intelligence, and customer engagement. He is currently an Ambassador for 1:1 Customer Engagement at Pegasystems.2 His background includes:

1. Founder of Leadership Call, LLC, specializing in Emotional Intelligence (EI) based performance optimization since 2010.1

2. Certified Emotional Intelligence trainer and coach, offering EQ-i 2.0 and EQ 360 Certification programs globally.1

3. Former Executive Recruiter, focusing on identifying high-potential transitioning military leaders for Fortune 100 companies.1

4. U.S. Army veteran, serving as a Captain from 1986 to 1996, with experience in various leadership roles including Apache Helicopter Company Commander.1

5. Holds a BS in Business Administration from Norwich University.1

6. Possesses multiple certifications, including Pearman Personality Integrator Master Certification Trainer and HRG Hardiness Resilience Gauge Master Certification Trainer from Multi-Health Systems Inc. (MHS).1

Ed Hennessy has over 20 years of experience helping banks communicate with their customers and has been working in this field for the last 6 years.2 His expertise spans across aerospace, defense, and technology sectors, with a focus on translating client strategies into effective marketing programs.3