Michael Wooldridge is an accomplished Support Consultant with years of experience in the automotive industry. With a solid background in Requirements Analysis, Oracle Database, Agile Methodologies, and Technical Support, Wooldridge has achieved high levels of Customer Satisfaction. He studied Criminal Justice/Police Science at Indiana University Bloomington. He started his career as Actuarial Information Systems Analyst at Conseco and later moved on to the consulting world to become a powerhouse Business Objects Consultant. He worked with companies like Ameritech, AT&T, Irwin Mortgage, and Eli Lilly and Company before ending up at Volkswagen Credit, Inc. Currently, he holds the position of Senior Business Intelligence Engineer where he displays his skills as a Decision Support Consultant. Wooldridge is a professional well-regarded in the automotive industry and has an impeccable track record of excellent customer service.