Stephen Hawthorne is a skilled business executive and Managing Director at ECG Facilities Services Ltd, a successful building maintenance and facilities management company he co-founded in 1994. With a background in Electrical Engineering, he quickly advanced to Sales and Management positions, bringing a wealth of technical expertise, communication skills, and an unbridled passion for excellent customer service delivery to the table. Through his leadership, ECG Facilities Services Ltd has grown from a small start-up into an organization with over 400 employees and an annual turnover of over £42 million.

Stephen's focus centers on fostering communication both internally and externally, creating and maintaining personal relationships and trust with clients from various backgrounds. He excels in forging relationships from the boiler room to the boardroom, which he considers as the key to delivering exceptional customer service.

Stephen's interest in football runs deep, with a particular love for Celtic Football Club, which he has followed and supported around the world. His true passion in life is his family, and he attributes his success to the lessons learned through the University of Life.