Jennifer Billock is a well-versed and accomplished professional with deep experience in product development, marketing, and business strategy. She holds a Doctor of Philosophy in Clinical Psychology from the California Institute of Integral Studies, a Bachelor of Arts in English Literature from the University of New Hampshire, and a Coaching credential. Jennifer currently serves as the Head of Messenger Kids at Meta, where she drives product innovation and leads a team of developers focused on creating safe and engaging chat experiences for younger users.

Prior to joining Meta, Jennifer worked as the Product Lead for AI and ML Technologies at Facebook Reality Labs and as Vice President and Acting Chief Operations Officer at Ozlo, a conversational AI startup. Earlier in her career, Jennifer served as CEO of Couchsurfing, a global travel community, and held leadership roles at Kontiki, Napster, and Digitaslbi_Us, where she specialized in emerging technologies and product design. With her vast experience in the tech industry, Jennifer is a trusted advisor and thought leader whose insights on product development and AI have been published in top publications like TechCrunch and Forbes.