Cynthia Wong

Cynthia Wong is a customer-focused professional with a passion for innovative solutions that benefit both customers and businesses. With expertise in end-to-end proposition implementation, including persona creation, idea generation, testing, business case development, and system launch, Cynthia excels at finding the balance between customer needs and business objectives. She strongly believes in the development of people and organizational health to drive competitive business results. Cynthia applies lean and agile principles to refine business processes for optimal efficiency.