Mathew Snyder is a dedicated and accomplished customer service representative with over 15 years of experience in the field. As a medical benefits customer service representative, he excelled at helping employers and members over the phone and online with their medical, dental, fsa, and veba benefits, claims, and setting up their user accounts online for small to medium-sized companies. Currently enrolled in the Information Technology and Security degree program at Inver Hills Community College, Mathew has a lifelong love for technology and a strong desire to learn. His areas of focus include Windows Operating Systems, Excel, Microsoft Office Suite, Linux, Cisco Routers, and Switches, among others.

Mathew has worked in various organizations, including Dell, Meritain Health, CBCA Inc, and Wells Fargo. At Dell, he worked as an Enterprise Networking Tech Support Senior Analyst. Before that, he was a Customer Service Representative at Meritain Health assisting customers with their health benefits. Mathew is an expert in HIPAA, Process Improvement, Brokers, Microsoft Office, Microsoft Excel, Microsoft Word, Linux, Cisco Routers, Windows, pc building, Medicare, Health Savings Accounts, Issue Resolution, Cash Handling Experience, Microsoft Access, Microsoft SQL, Protocols TCP/IP, Windows Server 2008 R2, Computer Hardware, Software Installation, Laptops, Computer Security, Computer Hardware, IT Hardware Support, Teamwork, Routers, Switches, Linux Server, Remote User Support, System Configuration, Retail, Home Networking, VirtualBox, VMware, Enthusiast, Health Insurance, Insurance, Employee Benefits, Claim, and Visio.