Schoolcraft College

Michigan State University

Talent Acquisition Partner  -  Connecting People to Purpose

Oversee a team of 4 recruiters and 1 Coordinator, indirectly support the greater team of 18
Lead the Training and Communications efforts for our Global Business Unit

Hunter Douglas, Inc.

Manager, Talent Acquisition

•	Measure and evaluate the effectiveness of recruitment tactics to ensure appropriate cost-per-hire objectives are met.
•	Oversee a team of four 
•	Devise and implement sourcing strategies to build pipelines of potential applicants
•	Recruit leadership positions  
•	Overseeing training and communication for Greenhouse implementation for centralized TA function
•	Create compelling content and engage with online audiences on LinkedIn
•	Establish best practices and policy and procedure

Manager, Talent Operations (3 Day Blinds and Smith & Noble, subsidiaries of Hunter Douglas)

•	Support field and home office hiring
•	Assist with company and department initiatives, develop policy & procedure
•	Team lead

Sr. Business Partner, Talent Operations (Smith & Noble, a subsidiary of Hunter Douglas)

•	Source and attract job seekers for the Support Center and restaurant management positions.
•	Measure and evaluate the effectiveness of recruitment tactics to ensure appropriate cost-per-hire objectives are met.
•	Devise and implement sourcing strategies to build pipelines of potential applicants.
•	Create job descriptions and interview questions that reflect the requirements for each position.
•	Coordinate monthly staffing meetings with the District Managers to identify staffing needs within their district.
•	Conduct exit & stay interviews. 
•	Create compelling content and engage with online audiences on LinkedIn and Glassdoor.
•	Implemented new internal process that saw a reduction from 42 to 18 days for internal candidates being accepted into our Shift Manager program prompting an increase of 270% participation  
•	Revised application to optimize the balance of candidate information collected against time spent in process, and went from 78 completed applications per week to 159.

Yoshinoya America

Talent Acquisition Partner

•	Manage both the Restaurants Care (Emergency Assistance Program) & Scholarship programs including: administration, event planning and management, fundraising, granting and coordination
•	Assist as needed with ProStart (high school culinary program) enrichment programs: ProStart Cup Competition, Experience Hospitality and School Granting Program
•	Researched & escalated implementation of scholarship + granting management software Community Force to accommodate influx of COVID grantees

California Restaurant Association Foundation (CRAF)

Programs Manager

•	Researched & implemented ATS
•	Full cycle recruitment, entry to executive-level positions
•	Researched & presented payroll solutions 
•	Craft responses for Glassdoor reviews

Michelson Found Animals Foundation, Inc.

Human Resources Support/Recruiter

•	Managed full recruitment lifecycle for twenty-two bakeries & home office team
•	Oversaw an increase of overall staff by 200%                                                             
•	Developed processes & procedures for this position & for hiring within the bakeries

SusieCakes Bakeries

Sr. Talent Scout (Senior Talent Acquisition Manager)/Culture Coach

•	Managed full recruitment lifecycle for seventeen bakeries 
•	Oversaw a 100% growth in the company
•	Transitioned team to ATS iCIMS 
•	Stayed abreast of recruiting trends in social media 
•	Actively sought talent in the community
•	Created & maintained national traveling recruitment program that helped build & foster relationships with premier hospitality & culinary schools

Talent Scout (Talent Acquisition Manager)

•	Worked with management team to improve efficiencies and refine procedures, while assisting in an operational capacity, also facilitated the three-night special event with Iron Chef Marc Forgione.

Viceroy Hotel Group

Management Consultant

•	Department head overseeing front desk, concierge, bell staff, doormen, valet & gift shop 
•	Hired, trained, coached, & disciplined staff of more than 75
•	Wrote & implemented Policy & Procedure manual
•	Devised monthly & annual budgets, established par levels, ordered product
•	Automated and streamlined several key procedures improving efficiencies

Shutters on the Beach

Front Office Manager

•	Interviewed, hired and trained all front desk employees
•	Oversaw more than 100 employees
•	Helped open MGM Macau 
•	Opened and hired staff for Aria Resort & Hotel
•	Traveled across the country recruiting for MAP (Management Associate Program) 
•	Coordinated implementation of new property management system (OPERA) for more than 1,000 users
•	Job coach for the REACH mentoring program

Bellagio

Assistant Hotel Manager

•	Hired & trained all front desk hires 
•	Created and updated policy and procedure manual
•	Directed and narrated company training video for new hires

Assistant Front Desk Manager

Managed suite inventory and provided AAA Five-Diamond service 
Acted as a liaison between the casino and hotel worlds, helping ensure that both entities coexisted in a seamless fashion

Front Desk Specialty Agent & Clerk

•	Made sauces, stocks, dressings and baked bread products
•	In charge of developing new dessert menu, specializing in pastries

Bobbi Cichowski