Carl Youngberg, a seasoned professional in luxury retailing, education, and management development boasts a rich background of experience and insight. With over 25 years of experience at major retail chains such as Saks Fifth Avenue and Neiman Marcus, Carl has honed his skills in team management, innovation, and preaching the gospel of service at numerous new store openings. His passion for empowering individuals to become their own best assets has led him to write his newly released book, Make Yourself Matter. He draws from his background in counseling psychology and experience as an entrepreneur to provide readers with 10 secrets to break corporate fear.

Carl is also a sought-after contributor to publications such as The Dallas Morning News, where he blogs about productivity, customer service, and changing human behavior through DiSC. He is the former President of Concepts 3, Inc., and an Adjunct Instructor at Southern Methodist University.

Carl specializes in customer service, management development, education and training, understanding and changing human behavior through DiSC, women’s issues, Adventure in Attitudes training, and Presentation Skills.