Chetan Chopra is a seasoned business professional with over two decades of experience in the industry. He has acquired a Master's degree in Business Administration from Indian Institute of Technology, Delhi and a Bachelor's degree in Engineering from Thapar Institute of Engineering & Technology. Chopra has worked with HSBC for many years, holding various leadership positions in the space of logistics management, customer communication, consumer services transformation, and operations. His roles entailed him to be responsible for driving transformational change across a range of functions and domains. He has previously served as a Senior Partner at Aspire Human Capital Management Pvt. Ltd. and Assistant Vice President at WNS Global Services. His experience working with different firms has honed his skills in data analysis, business process reengineering, and performance management.