Fernando Pena
Fernando Pena
Fernando Pena is a highly skilled business and strategy consultant who has worked for the second largest Fortune 100 car insurance company for multiple years. Pena has a diverse range of experience in the automotive industry, including owning and operating a service and collision center. He also held various leadership roles and worked as a BMW Master Technician. Pena has a degree in Electronics with high honors from The University of the State of New York and Automotive Technology/Technician with high honors from Lincoln Technical Institute-Mahwah. He also studied Business Administration and Management, General at Florida SouthWestern State College.
Pena's skills and expertise include process design, data analysis, research, data presentation, reporting, project management, hiring, training, CCC, and Microsoft Office. He is a Process Design Lead Consultant for Claims Experience Strategy and Design, Good Hands Repair Network at Allstate, a former Quality Assurance Manager, Claims Service Leader, and Damage Evaluator/Sr. Adjuster, also at Allstate. He was a Damage Estimator at Collex Collision and a former Owner/Operator at Pelican Automotive Services Inc. He held two former roles as a Master Technician at BMW of North America, LLC.