Aretha Ducally is a skilled and highly-motivated professional with 15 years of experience in customer service, promoting business goals, and ensuring high levels of customer satisfaction. With a background in Business Management from the Jamaica Institute of Management and a Diploma in Business/Commerce, General from Dunoon Park Technical High, Ducally is equipped with exceptional organizational and time management skills with keen attention to detail. Her experience in hospitality and luxury services has given her a strong foundation in the principles and best practices for providing top-tier customer service. As a former Front Office Supervisor, Group Reservations Coordinator, and Night Auditor at Hilton Hotels & Resorts, she has demonstrated her ability to lead a team and provide excellent communication skills. Ducally is a highly disciplined and driven professional who would be an asset to any organization.