Celines Ceballos is a results-driven professional with a focus on exceptional customer service and success in capturing and measuring complex operational and service quality performance data. With a reputation for completing projects on-time with the highest level of customer satisfaction and quality, Ceballos brings strong analytical skills, attention to detail, flexibility, and effective teamwork to every task.

Before taking on her current role, Ceballos worked as a Quality Control Analyst and Senior Customer Service Agent at Allstate, honing her data processing, testing coordination, design test plan, data analysis, and reporting skills in a high-performance environment. She is also fluent in English and Spanish, making her an asset to any organization seeking a bilingual professional.

Ceballos studied data processing at Lehigh Data Processing Institute and attended Graduate Reading High School. She excels in XML testing, software testing, SharePoint, requirement documentation, training, and mentorship, while also bringing excellent communication skills and facilitation abilities to the table. With a self-started, self-motivated approach to her work, Ceballos is well-equipped to drive exceptional results for her clients or employer.