Erica Ganichev is a proactive and results-driven professional with a wide range of expertise in the tele-communications industry. With academic qualifications in Electrical Engineering and an MBA in Business, Erica has spent a number of years as an Engineer II at Windstream, where she has gained extensive knowledge in Network Operations, working with dslams, switches, and routers. Recently, Erica has also transitioned towards an exciting new skill set, working with NBI (Network Business Intelligence) teams. Her proficiency in Oracle/SQL/Tableau has allowed her to drive the business towards success and bring goals into scope visually.

Erica's professional background includes working at Scott Marketing Group as a Small Accounts Manager, where she was able to build magnificent business relationships. With her strategic mindset, critical thinking skills, and problem-solving abilities, Erica is passionate about troubleshooting and adapting to new and emerging technologies within the industry.