Stewart Ross is a highly experienced Unified Communications and Contact Centre infrastructure specialist with a passion for building strong professional relationships with colleagues and stakeholders. With a commercial-minded approach to his work, he balances contract negotiation, vendor management and P&L management whilst maintaining his strong ethical commitment to delivering the best possible service outcomes. With over 20 years of experience working in prestigious roles, including Executive Manager of Voice Services at Commonwealth Bank of Australia, he has developed extensive knowledge in a broad range of collaboration and contact center technologies. Ross expertly communicates with individuals at all levels of business, from front-line staff to CXO level, making him a highly competent and valuable addition to any organization.