Michelle Koh is a respected leader in the hospitality industry, currently serving as the Director of Reservations Ops at Shangri-La Hotels & Resorts. With years of experience managing reservations for some of the world's most prestigious hotels, her expertise has helped her to succeed in her current role.

Michelle's extensive knowledge of the hospitality industry has allowed her to lead her team with confidence and efficiency. She has a talent for finding innovative solutions to complex problems and is skilled at managing multiple projects and priorities. Her dedication to providing exceptional customer service has earned her a reputation as a trusted and reliable leader in the industry.

Michelle's career highlights include positions at well-known global hotel brands such as InterContinental Hotels Group and Raffles Hotels & Resorts. Throughout her career, Michelle has demonstrated her ability to adapt to change while maintaining a high level of professionalism and attention to detail.

Overall, Michelle Koh is an accomplished professional with a wealth of experience in the hospitality industry. She is committed to providing exceptional customer service and using her expertise to inspire and motivate her team to perform at the highest level.