Alyssa Costa is a Client Relationship Management Professional with over 8 years of experience in the pharmaceutical industry. She has a Bachelor of Science degree in Biology from Adelphi University and has worked in various roles including Sales Office Manager/Event Manager, Tutor, Clinical Research Coordinator, Personal Trainer, and Medical Scribe. She is currently a Project Manager at ICON plc, where she excels in driving sales achievements and delivering product-focused sales initiatives to optimize customer base. She manages all aspects of customer acquisition, engagement, and retention process, while building winning strategies to exceed sales objectives, and implementing project management best practices.

Alyssa is an accomplished and dynamic professional that exceeds expectations and completes projects on time and within strict deadlines. She has developed advanced knowledge of pharmaceuticals and is a subject matter expert in biology, medical sciences, and healthcare. She uses effective communication, strong work-ethic, and multitasking skills to complete projects on time and in alignment with requirements. Her expertise lies in consultative solution-selling, cross-selling, and up-selling to meet client requirements and exceed sales goals and expectations. She administers coaching, mentoring, training & development to elevate personnel performance and achieve team synergy.