ITIM International Hotel and Tourism Industry Management School

Workplace Manager, WA at WSP in Australia

- Management of Facilities Services and staff	Liaison with Building Managers, Agents, and other Suppliers	Liaison with Project Managers regarding secure project office space, invoicing	Management of other services to our offices (coffee machines, water coolers, painters etc.)	Management of:	Repairs and maintenance to office and fit-out.	Production Services and cost recoveries	Stationery products and levels in office	Pool Motor Vehicles, costs and recoveries	Rent and outgoings costs, coding of invoices	Facilities costs to budget/forecast, coding of invoices	Seating plans, desk allocations & large scale desk moves	Sourcing and management of sub tenants and invoicing	Preparation of annual budget and forecast	Involvement in sourcing new offices as required

WSP in Australia

Workplace Manager, WA

Facilities Manager, WA & Manila

- Focused in providing catering requirements for meetings, conferences and functions in Sydney	Organize and book catering orders;	Provide catering advice to clients;	Organize catering schedules;	Update and/or make changes to current bookings when necessary;	Maintain filling system;	Meet / Greet visitors and answering phone calls;	Assist clients with special dietary requirements;	Organize catering quotes, invoicing and billing;	Wait staff booking;	Provide assistance to manager/s;	Perform general office dutiesKey achievements	Established professional relationships with our clients which helped increase our sales by 40%.

Gastronomy Australia

Catering Coordinator

- Welcomed and greeted guests;	Handled check-in and check-out procedures;	Updated guest profiles;	Trained new reception staff;	Booked meeting rooms;	Assisted guests with problems and resolved disputes;	Organized monthly training schedules;	Cashier handling ($3000.00 float) and reconciliation duties	General “back of house” office support duties including filing;Key achievements	I achieved up sells in excess of $50,000 for year ending 2007 and $ 89,000 for year ending 2008.	I also was rewarded with a “Golden Plate” award for service excellence.