Remko Bies is a seasoned HR business partner, strategist, and lean and agile expert with a proven track record of driving organizational growth and creating customer-centric processes. He holds a bachelor's degree in Human Services and Personeel & Organisatie from Avans Hogeschool Tilburg and Avans+, respectively. Remko is an accomplished procesmanager at Rabobank, where he has honed his skills in continuous process improvement, coaching, and customer experience. Previously, he served in various roles, including senior consultant at Scamander, Change Lead at Ymere, and trainings consultant at The Orange Experience.

During his career, Remko has gained expertise in green belt lean management, customer experience training, scaled agile framework, process mining, and HR consultancy. He is enthusiastic about adapting process mining into the improvement process, creating more connected workspaces through lean and agile principles, and helping organizations deliver excellent customer service.