Jan Karlsson, seasoned executive leader and SVP Head of Business Area Digital Service at Ericsson, is responsible for driving digital transformation solutions and services for clients. With notable experience in business support solutions, telecom core, OSS/BSS, and cloud infrastructure, he has made history with the successful implementation of full stack OSS/BSS projects in Latin America. His career journey started as a medical doctor in EMEA and APAC, later shifting to telecom-focused companies like Nortel Networks and Ericsson, where he took on various roles including Product Manager, Marketing Manager, Vice President of E-business Telco Vertical, VP of Product Management, and Head of IT and Cloud. He even became the CEO of an independent software vendor, DigitalRoute, focused on data collection across various verticals. With a Bachelor's degree in Business Administration from ESSEC Business School in France, he brings expertise and perspective to the table, helping lead the telco industry on its cloud-native journey. He is an advocate of innovation and is always up for discussing the 5G revolution and ways to tackle the challenges it brings.