Lia Maia is a seasoned marketing professional with over 18 years of experience in B2B and B2C marketing in Brazil and abroad. She holds a degree in Advertising from IESP and a post-graduate degree in "Communication with the Market" from ESPM. Moreover, Lia has certifications in leadership, project management, inbound marketing, content marketing, SEO, analytics, social network management, and customer relationship management. Her expertise also includes customer success, digital marketing, branding, project management, team leadership, strategic planning, content management for social media, lead generation, automation management, lead base management, and process management.

Throughout her professional experience, Lia has worked for several organizations in different roles, from Marketing Manager and Consultant to E-Commerce Manager and Customer Success Manager. She is a problem solver with a Hands-on profile, and she values feedback and continuous learning to improve her skills and her team's performance. Additionally, Lia is passionate about teaching and sharing her knowledge with others.