Nicole Loh is a communications and marketing professional with extensive experience in the hospitality industry. She holds a Bachelor's degree in Digital Media with a focus on web communication and public relations from Murdoch University and a diploma in Communications and Media Management from Temasek Polytechnic. Loh's career began as an Events Assistant at Lumina Communications, followed by work as a Copywriter and Account Executive at ADtitude Pte Ltd. After an internship at Citibank Singapore, Loh transitioned into marketing and communications roles in the hospitality industry. She has held positions at Hyatt Hotels Corporation in Vietnam and Singapore, including roles as Search Engine Optimization Manager, Director of Marketing for Communications and Digital Marketing, and Inclusivity and Diversity Trainer. Loh has also worked as a Marketing Communications Manager at Andaz Singapore and Assistant Manager for Public Relations at Grand Hyatt Singapore. She has contributed editorial content to Blueprint Group Pte Ltd and held a position as Assistant Manager of Marketing and Communications at the Institute of Service Excellence.