Modesto High School

Modesto Junior College

Order Management Specialist at Trend Micro

Irving, Texas, United States

Channel Order Delivery SupportData Management RepresentativeAccount Management Assistant Internal/External POCData EntryCredit & Debit ManagementKey ManagementTriage, and escalate more complex scenarios to the Order Management Specialists, Sr. Order Management Specialists, or Management, as well as, Technical Support or other external departments.Process urgent inbound purchase orders and miscellaneous orders which have failed electronic entry.Ensure proper and concise documentation of inquiries and issues that come in to Order Management to assist with tracking of trends and turnaround time.Follow SOPs to ensure order adherence to SOX requirements and procedures set forth in ISO regulations

Trend Micro

Order Management Representative

Maintaining FAA required paperwork compliance's per each particular type of Aircraft.; Metro III, Falcon 20, Learjets 31, 35, 55, G2. Purchasing aircraft parts and managing shipping and receiving, invoicing . TPE331 and TPE731 engine audit's, engine forecasts. Corrections and organization of pilot's flight logs. Assist the Director of Operations and Director of Maintenance of Sierra West Airlines. Obtaining C of A's for each aircraft, ferry permits, assist in obtaining STC's, MEL's. Archiving, organizing aircraft paperwork. TotalFBO6; inventory, accounting and operations.Creating system and floor layout for new parts inventory management. Training new personnel in Texas, maintain physical and software inventory accurately, parts management and shipping and receiving handler. Secretarial, receptionist, organizational experience.Processed and reviewed maintenance records to ensure accuracy and completeness in the time control systemIdentified and obtained corrections to discrepant recordsEnsured timely, accurate and synchronized data migration from existing formatsWorked directly with Engineering, Quality Assurance, Maintenance and other internal groups when records are neededServed as a liaison to the FAA, coordinating all records requestsProcessed component removal and installation recordsResearched and resolved unmatched aircraft dataDistributed and retained documents as required by FAA policyMaintain historical records in the mainframe database for components, maintenance activity and communication and modification complianceResponsible for the retention of all aircraft maintenance records into TFBO tracking system and ensure the documents are maintained permanently in accordance to FAA regulations

Sierra West Airlines

Aircraft Records Specialist

Groundbreaking events. Sports and theater sales. Raising funds for student college clubs and student aid.

Special Events Coordinator

Maneuvered digitized logos from onto clothing. Creating, editing designs.

Lidiya Bondarenko