Olga Castaneda is an accomplished project management and business technology leader with a robust portfolio of initiatives and process improvements that have helped businesses to reduce operating costs while increasing overall efficiency and effectiveness. With experience in developing frameworks and best practices in various methodologies including SDLC, Agile, Six Sigma and Continuous Improvement, she has her expertise in Program Management, Project Management, Process Improvement, Business Analysis and Change Management activities. Castaneda has created a variety of processes and systems, including a Program Management Office, Process Improvement Team, ITIL Change Management process, Code Migration System and Release Management process. Past experiences include project management teams of up to 30 participants and 50 additional Subject Matter Experts, with budgets of up to $4M. She has honed her craft in usage optimization of various systems including document management, reduction of paper, transaction lifecycle, intake, task management, reporting, and prioritization. Castaneda is an experienced people and team leader adept at developing talent in leadership, collaboration, technology, and project management, having created a Project Management presentation titled "Project Management: Question by Question" that trains potential Project Managers. Her transferable skills have allowed her to branch out beyond technology and fully apply her expertise as President of an Employee Resource Group for two years, giving her exposure to Areas of Responsibility (AORs) in strategy development, organizational goal-setting, global team dynamics, and Executive relationship management.