Dylan D'Souza

Dylan D'Souza is an Account Partner at Salesforce, based in Toronto, Ontario, Canada. He specializes in enterprise software services and is recognized for his ability to build and lead high-performing professional services teams. His expertise lies in problem-solving, customer-centric approaches, and team leadership, which he applies to manage complex programs effectively.

Professional Background

• Role: Account Partner at Salesforce (previously associated with Slack)
• Skills:
  • Developing exceptional service teams
  • Fostering a culture of customer success
  • Managing competing priorities in high-growth environments

Education

• Bachelor of Commerce (BCom) from the University of Victoria
• Completed a program at the Project Management Institute in 2011
• Attended the Information Technology Institute (AIT) from 2001 to 2002

Certifications

• Project Management Professional (PMP) from the Project Management Institute
• Slack Certified Admin, obtained in October 2021

Dylan's unique combination of skills and experience positions him as a valuable asset in the enterprise software landscape, focusing on both strategic vision and practical implementation .1