Dustin Hess is an experienced professional who has worked in diverse environments, from small businesses to large enterprises. With a background in Management Information Systems and Associates in Science, he is currently a Sr Systems Engineer - Client Device Engineering at Exelon. His previous roles include Lead Analyst IT - IDEA Team, Business Systems IT Technical Analyst, Software & Training Administrator, and Level 2 Tech Support. He believes that IT should enable businesses to work efficiently, securely, and gain an operational edge over their competitors. This can be achieved by finding the best-fit solutions for every problem, even if it means using new technologies.

Dustin has a friendly attitude and prides himself on being approachable. He tailors his message to the audience when explaining IT solutions to build a good working relationship with everyone at all levels of the business. This helps IT find and work with the business on solutions that benefit everybody.