﻿Delivering culturally diverse change management to  global organizations

Conroe, Texas, United States

Port Houston

Employee Development Specialist

Men acquire a particular quality by constantly acting in a particular way. Aristotle

Training & Development Specialist

Arrow Academy Charter School

Academic Tutor

Conduct documentation for the JDE - ERP Space...
Work for the completion of many projects so has to participate in the planning and analysis related to conversion of data and integration of various projects.
Modify the needs or the business requirements related to system applications.
He or she has to collaborate with the technical team as well so has to test the solution, recording and tracking technical issues.
Identify the risk involved in issues and work for the improvement and ensure that it will sort out in timely manner.
Handle many projects in one time so has to provide day-by-day experts of project management for various projects.
Provide recommendations and advice on emerging trends of IT.
Provide help to the juniors as well such as consultation and advice to BAs on complex and more difficult assignments.
Implement the needs of the customer into application and operational requirements.
Maintain the coordination with the client personnel and development team.

The Consulting Institute Corporation

Business Analyst

Sharepoint Consultant

JDE CONSULTING

Technical Consultant

Performing ongoing data management activities and functional consulting within the Product Life cycle Management module.  Providing leadership and support to the core team, working within Solution Delivery to develop and implement high-quality solutions for the client SAP PLM (Module expert) - ECM, - Product Data Management, - Life cycle collaboration, -Document Management - SAP Workflow, Other Modules SAP MM & SAP FI – Supply Chain Management. Provide functional support for SAP PLM Systems. Configured with custom message types, material types and material master customization. Provide corrections and transport support. Escalation and Change Control Coordination. SAP End User Trainer for PLM. Process Planner for PLM with Operational Support. Responsible for Configuration and Implementation changes of the SAP PLM, and the Production MM Modules. Responsible for researching OSS Notes, implementing and transporting to the Production Client. Responsible for data interface between the Product development (PLM) and the product manufacturing (MM,PP, FI & SD) systems. Presented to ARB committee involved with Analysis, recommendations and SAP Modification. Responsible for troubleshooting application problems. Responsible for Process monitoring and maintenance including: Variant configuration, Object classification, Document distribution, change request processing, CAD connection etc. Gap analysis and solution design research, creation and implementation. When necessary, coordination with SAP to effect resolution of particular delivery requests.

US Army

SAP PLM Functional Consultant

During this position, I use Solution Manager, SAP and many other tools to support end users and Super Users.  Aside from responding to tickets and writing blogs, I work to educate individuals using quick reference guides and on-screen sharing.

Cameron

SAP Support

- Work closely with the Engineering and Quality Transformation, OPTIMUS and Sustain organizations to understand the status and direction of engineering/quality processes and system.
- Lead the use of social media across the organization to assist the super users with questions and issues end users have in the Engineering and Quality function.
- Responsible for providing continuous learning opportunities for the Super User community and providing support in SAP and related systems.
- Provide input and consult with business leaders regarding business strategies, the capabilities of the existing systems, and filling any gaps or shortfalls.
- Be the liaison with the SAP users and technical system support and have the ability and aptitude to understand and explain the implications and technical requirements of issues to management.
- Identify requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis.
- Successfully engage in multiple initiatives simultaneously.
- Drive continuous improvements and automation of current processes and system working through the Engineering and Quality Business Process Committees.
- Provides business-level user support, and appropriate training for SAP and cross functional applications in the Engineering and Quality space.
- Reinforce Cameron standards, processes and procedures in accordance with policies set forth by management.
- Maintain current technical and business expertise.
- Creation of super user training to support business processes and new development
- Recognizes potential problem areas and provide advice and direction on the use of technology tools and problem solving processes
- Worked with Manufacturing Integration Intelligence, created quality inspection plans that were connected to direct shop floor inspection activities, reviewed technical completion of inspection work items generated

Engineering and Quality Super User Lead

Gathering and analyzing business requirements, writing functional specifications, testing software, applying business rules to system processes, mapping data, performing additional troubleshooting, solution developing, application of the software development lifecycle. Working with team members, using a standard approach to provide logical engineering change management solutions, examining workflow, updated business process maps as needed.

Tax (Income, Property, Sales and Use) - Work Execution, Work Management, Project Management, Training, Development, Plant Maintenance, Process Development and Mapping, Communication of Data Structures and Relationships, Traceability.

The Mosaic Company

SAP Consultant - Spectra Energy

Developed Financial Courses regarding the following topics:

- Profitability Analysis
- General Ledger
- Accounts Payable
- Account Receivable
- Fixed Assets
- Controlling
- Product Costing
- Credit Management
- Month End/ Yearly Close
- Invoicing/Payments

Tyco Flow Control

SAP Training Developer

Aptara

SAP Training Contractor

Work with internal technical resources to conduct the preliminary analysis of client requirements and define the work effort required to meet their objectives
Contribute to the preparation of a Statement of Work by providing Task detail and estimates of effort
Daily/Weekly/Monthly updates to the Project Plan along with communication to the client as directed by the Project Manager
Participate in regular meetings with internal team members to ensure understanding and achievement of project deliverables
Identify issues and impacts to the project scope in advance and engage internal leadership and client management to develop action plan
Adhere to the 15-step Implementation Plan

FINANCIAL/ERP KNOWLEDGE
At least 8 years of experience implementing ERP systems, preferrably SAP
Certified Accounting Designation or equivalent industry experience enabling the candidate to provide strong guidance to clients through the implementation process preferred
Familiarity with GAAP


BUSINESS DEVELOPMENT/CLIENT ENGAGEMENT
Able to take high-level business requirements and tasks required to meet the Key Deliverables and Major Milestones
Able to prioritize conflicting requirements and following up on action items to ensure timely delivery of project deliverables
Able to communicate internally and externally in a manner that is clear, concise and professional when identifying needs and presenting alternative business solutions
Strong communication skills, both written and verbal, as the role will involve ongoing client interaction including face-to-face consultation as well as end-user training

SAP Training Consultant

- Configured training clients
- Created CATT scripts
- Documented SD, MM, PP and configuration transactions
- Provided assistance with configuration guidance
- Developed curriculum for SAP rollout
- Performed work as a functional and technical resource on the SAP team
- Offered post go-live support for team
- Built course maps for developer training

Technicolor/Thompson

SAP Trainer

- Updated and maintained project documentation
- Edited and authored functional specifications
- Designed newsletter website
- Administered SharePoint Portal Server sites
- Conducted team user forum training
- Validated business processes
- Documented CMMI Implementation
- Conducted interviews with core team members
- Wrote articles and other material for the team
- Utilized Microsoft SharePoint Server, Windows SharePoint Services 3.0, and SharePoint Designer as well as various other .NET components

Hewlett Packard

Technical Writer/Functional Analyst

Consulting, training, configuration and project stewardship

SAP Consultant

- Prioritized training needs ensuring that resources are allocated to our most important needs
-  Understand the annual technical training strategy and translate this into a training plan for PLM and CAD integration
-  Work with multiple stakeholders across the business to understand PLM training requirements
-  Prepare and deliver an annual training plan to ensure all PLM users are equipped with the knowledge and tools to excel within their roles
-  Delivered courses and produce training resources where appropriate
-  Developed and managed a set of training tools to support and embed best practices
-  Undertook logistics support for PLM training events
Improve
-  Periodically evaluate dthe PLM training and recommend changes to drive efficiency, capability and enthusiasm
-  Proactively identified and implement efficiencies in processes and procedures • Examples using existing products and parts to demonstrate key processes
Team
-  Worked within a small team to deliver a great service
-  Raised the profile of and champion technical training, ensuring that people can reach their potential
- 

Army LMP Project

SAP PLM Consultant

Worked as a Functional Analyst/Developer as part of the Modernized Sustianment PLM Team to support the Product Lifecycle Management functionality within LMP. I was providing support for ongoing development of the solution, corrective action activities, support package upgrades, and supporting the Production Support Team (troubleshooting, rectifying functionality issues)for currently deployed functionality.  Responsibilities will also include documentation, the support of the Testing, Training and other LMP Teams as it pertains to the PLM processes.


The Logistics Modernization Program (LMP) is to build and implement a robust Enterprise Resource Planning (ERP) solution for the Army Materiel Command (AMC).

Specific Responsibilities:

- Follow up and resolve outstanding tickets.
- Work with various teams such as the Solution Delivery and Production Support PLM Team to ensure any development support the PLM solution.
- Given business requirements and a functional spec, develop technical specifications for any custom development that maybe required.
- Develop, test and deploy custom developed solutions in accordance with established development lifecycle and change management procedures.
- Support the testing of the PLM solution.
- Maintain all relevant documentation pertaining to technical object development.

During this assignment I had to show
-  a strong knowledge/understanding of the Bill of Material (BOM) in R/3.
-  a strong knowledge/understanding of the Material Master
-  knowledge of Engineering Change Management
-  knowledge of Configuration Management
- Experience with SAP Industry Solution for Aerospace & Defense

CSC - LMP Project

Defining and improving work methodologies; taking these improvements into practice.
Preparing documentation: trainings, templates, checklists, guidelines…
Trainings, Coaching sessions, Workshops.
Supported with technical or procedural issues: e.g. phone or personal assistance to solve daily issues.

Personal profile: Open, talkative. Dynamic. Problem-solving oriented. Flexible. Hard-working. Aptitudes for coaching, training, performing presentations and speaking in public.Participative in meetings. Ability to work both alone and within a team.

SAP PLM Trainer/Consultant

LMP Army

- Proficient in BW, PLM, HR, MM, PP, FI & CO SAP modules
- Developed training materials
- Updated and maintained course outlines
- Created training scenarios and loaded training data into system
- Delivered instructor-led training to provisioning and procurement teams
- Edited documentation for Business Warehouse and other reporting functions
- Authored online training simulations using Macromedia RoboDemo
- Validated training processes
- Implemented templates and standards for training design and development
- Conducted interviews with subject matter experts
- Designed courses and instructional material, including instructor guides
- 

Cooper Cameron/Shell

SAP Trainer - InfoPak WebArchitect

- Proficient in HR, MM, PP, FI & CO SAP modules
- Created process flow charts that were linked to BPPs
- Developed training programs
- Recorded, wrote and edited BPPs using RWD InfoPak
- Published BPPs in HTML format to an intranet website
- Managed database containing InfoPak documents and performed extensive web work
- Reviewed and edited SAPTutors (STT)
- Created documentation in Insight Objects RESITE
- Designed courses and instructional material, including instructor guides
- Prepared course materials for functional overview
- Certified in Microsoft Office Suite

Cameron International Corporation

SAP Trainer/Web Architect/Writer

VersiConsulting

Owner

- Performed course development and instruction design for proprietary trading systems, market operations and volume management training materials
- Delivered customized instructor-led training for pipeline operations & settlements
- Conducted training for all trading regions across the United States
- Designed graphics for corporate-wide communication initiatives
- Wrote and contributed to technical documentation for four systems
- Created FrameMaker templates and retained documentation files for team
- Worked with project team on Settlements integration with SAP
- Evaluated Personix and Business Objects plan for team
- Assisted subject matter experts with transition to new systems

Dr. Elwanda Bennett, MEDP, PMP

Dr. Elwanda Bennett, MEDP, PMP