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Douglas Miller
Customer Success | Service Delivery | Incident Management
Douglas Miller is a seasoned professional with a solid educational background and a wealth of experience in the technology sector.
Having studied at Microsoft Certified Professional and Citrus College, Douglas holds extensive knowledge in MCP and other technical areas.
He currently serves as a Customer Success Manager at Trend Micro, showcasing his skills in client relations and satisfaction.
Prior to this, Douglas excelled as a Team Lead for Bank of America GBAM NOC at HP Enterprise Services, where he demonstrated leadership and technical expertise.
His prior roles include being a Network Administrator for Bank of America CNOC at HP Enterprise Services, Production Control Operations at Bank of America, and DSL Administrator II at Verizon.
With a diverse background in network administration, operations management, and customer success, Douglas Miller is a versatile professional adept at handling various IT challenges.