Douglas Lin is an accomplished data analyst and manager with significant industry experience. He is a Carnegie Mellon University alumnus with a Master of Science in Information Systems Management and a Bachelor of Science in Information Systems. Lin's professional career consists of several successful tenures at various organizations, including Waybetter, Birchbox, Snap Interactive, Inc., American Express, and Lehman Brothers. As a Customer and Business Insights Senior Manager at Waybetter, he leverages his skills and expertise to formulate accurate insights and recommendations for customers and the business, driving efficient performance. Furthermore, his prior experiences in customer analytics, data analytics management, and quantitative analysis shaped his extensive knowledge and skills in data analysis, customer segmentation, loyalty program management, and customer behavior analysis.