Doug Thonus

Doug Thonus is a highly accomplished IT leader with a stellar track record of enhancing operational efficiency, reducing costs, and driving stability, demonstrated by his rapid rise through four promotions in just a five-year span.

Under his leadership, Doug's teams have successfully optimized hardware usage, resulting in significant cost savings. Moreover, they have enhanced nightly processing efficiency by 40%, leading to reduced risks and improved client delivery. The introduction of over 4000 monitoring points and an automated monitoring framework across all processes has greatly bolstered operational oversight.

Doug has spearheaded a transformative shift within his domain, elevating IT operations to adhere to ITIL standards. This shift involved establishing robust documentation practices, rigorous testing protocols, thorough change management procedures, and comprehensive process documentation. By fostering business engagement and implementing user acceptance testing, Doug has instilled a culture of quality and compliance within his teams.

Operating within resource-constrained and dynamic environments, Doug has navigated complex regulatory landscapes while accommodating frequent internal, external, and vendor-driven changes. His ability to blend deep business acumen, evidenced by his Series 7 and 24 certifications, with diverse technical expertise enables him to architect innovative solutions that drive operational excellence and optimize business processes.