University of Louisiana at Lafayette

Vice President Business Solutions at Stuller, Inc.

Serve on the executive leadership team and provide strategic operational operational input of an independently funded healthcare services startup company which focuses on sales training, recruiting, consulting, and intellectual property solutions for medical labs. 

Lead the technical architecture and development oversight of Ayee, The Core Academy's intellectual property which consists of an online recruiting system, learning system and a fully integrated medical lab marketing and customer relationship software software solution. 

Deployed and manage Salesforce.com Sales Cloud, Hubspot for Marketing, and Google Workspaces. Manage a P&L as well as have developed the overall business plan with executive team.

The CORE Academy

Chief Information Security Officer / Chief Technology Officer

Serve as a compensated and uncompensated advisor to regional and international companies.
- Provided executive leadership of Sleep Management, LLC with CIO advisory services resulting in the deployment of Salesforce.com for Customer Relationship Management (CRM) and Salesforce Automation (SFA) to streamline and automate processes across multiple geographic regions. (2013)
- Provided CIO advisory services to Dropbox which contributed to the alignment of a newly formed sales team charged with CXO engagement during the development of the company's enterprise sales and marketing strategy strategy. (2014)
- Served as Amazon Web Services first Enterprise Chief Information Officer Advisor, collaborating with marketing, product development, and sales executives on the development of an enterprise engagement model. (2014-2015)
- Provided CIO advisory services to VieMed on healthcare revenue process development and consolidation opportunities. (2015)
- Currently working with several start-up companies in an advisory capacity to assist with technical architecture, revenue model development, investments, and business strategy development.

Technology Expert Consulting

Contract Chief Information Officer / Advisor / Business Consultant (Owner)

Total Lab Solutions

Chief Information Security Officer

Lead and develop the overall technology strategy for infrastructure of a startup Medical and Diagnostic Laboratory during COVID. 
- Establish automated workflow processes for domestic and international remote data entry.
- Work with executive leadership team to develop cost savings opportunities on a regular basis
- Executed on information technology security and compliance and provide executive oversite of the cyber security program

BoulderGX, LLC

- Led the transformation of multiple IT teams which were a result of 7 company acquisitions into a consolidated Technology Enablement Team focused on delivering enterprise-wide solutions through the creation of a Project Management Office.
- Transitioned Level I & II helpdesk support to a managed services model (Partner- Rader Solutions).
- Developed a cloud-first strategy that leveraged Microsoft Office 365 and Amazon Web Services (AWS) for data aggregation and analytics.
- Supported Revenue Cycle Management operations with the integration of ADT and EMR (HL7) feeds from 175 hospitals and clinical partners.
- Responsible for daily and weekly communications to the executive team and Private Equity Partners.

Alteon Health

Chief Information Officer (Contract)

- Served as transformation leader for Stuller’s international software business unit and provided Chief Information Officer (CIO) consulting expertise to better align Stuller’s enterprise technology initiatives.
- Established a roadmap to consolidate operational systems used to support sales, training, marketing, and support functions, accomplishing a 7% reduction in operating expenses.
- Restructured the $8M Gemvision business unit through strategic business planning and implementation of best practices, including using Product Managers to drive product development roadmaps.
- Successfully delivered 4 major software releases to the jewelry market during tenure, bolstering software revenue by 5.4%.
- Leveraged Business Intelligence (BI) analytics to gain greater insight into the customer base, identifying thousands of customers who were several versions behind on the software.
- Retargeted the group with upgrades, attaining $2M in revenue that was previously overlooked.
- Developed a roadmap and proof of concept for a transition to the software as a service (SaaS) business model, piloting the initiative via AWS’ App Stream and Workspaces.
- Spearheaded a range of process and system improvements, including logging software utilization via AWS Redshift, adopting Salesforce best practices, and implementing SCRUM training for the Gemvision team.
- Collaborated in executing a comprehensive restructuring and upgrade of Stullers’ contact center as a key member of the organization’s executive leadership team, completing an Avaya upgrade, Salesforce CTI, and physical remodel of the space that housed more than 500 customer service representatives.

Stuller, Inc.

Vice President Business Solutions

Provided executive leadership with CIO advisory services resulting in the deployment of Salesforce for Customer Relationship Management (CRM) and Sales Force Automation (SFA) to streamline and automate processes across multiple geographic regions.

Sleep Management, LLC

Strategic Advisor

- Led Amazon’s fastest growing business-to-business division as its first Enterprise CIO Advisor, providing Fortune 500 C-Level executives with best practices on IT transformation initiatives.
- Collaborated with CIOs globally through executive insight roundtables focused on IT transformation, dev-ops, Big Data/Enterprise Data warehousing, and leadership development; participating companies included Intuit, McDonalds, Kaiser Permanente, Bristol-Myers Squibb, BP and Humana.
- Consulted with a broad range of AWS customers on best practices to leverage existing technology investments to improve the alignment of people, security, compliance, processes and technology.
- Interfaced with healthcare clearinghouse IT executives on staffing models and change management processes as the company migrated all of their datacenter operations onto the AWS cloud resulting in millions of dollars of capex savings, improved security and increased corporate agility.

Amazon Web Services

Enterprise CIO Advisor

Contributed to the strategy & alignment of a newly-formed sales team charged with CXO engagement during the development of the company's enterprise sales and marketing strategy.

Dropbox

- Managed a $30M budget in the oversight of IT assets and projects leveraging 250+ servers across 2 data centers; supervised 4 direct, 100 indirect, and 35 India-based contracted programmers, software developers, network administrators, business analysts, project managers, and helpdesk personnel.
- Executed technological strategies contributing to a $450M increase in revenue over 9 years, including leading the BI strategy, which consisted of an EDW for clinical, financial, and operational analytics.
- Additionally, deployed advanced analytical models through interactive dashboards and reporting solutions that measured and benchmarked clinical and operational performance.
- Collaborated in setting the strategic direction and governance of the company as an appointed Director on the Corporate Board of Directors, spearheading a range of cost-efficient and sustainable initiatives.
     -- Directed globalization initiatives including offshoring business processes in India, moving 20-25 revenue cycle processes, and developing multiple teams within IT that supported application development, BI, and sustainability.
     -- Led negotiations with the State of Louisiana and the Lafayette Economic Development Authority for a $10M performance-based incentive grant and $5M in Louisiana FastStart services as part of the Cooperative Endeavor Agreement.
     -- Identified and operationalized participation in non-discretionary state economic development programs with projected savings of $65M+ over a 10-year period.
- Received selection from the Board to serve as Security Officer, which included protecting corporate and clinical data from cyber threats, ensuring HIPAA and PCI compliance, validating the authenticity of PQRS data reported to CMS, and administering employee awareness education, risk assessments, and audits. 
- Innovated change as an early adopter and thought leader of cloud services (SaaS, PaaS, and IaaS), which supported over 90% of operational business processes.

Schumacher Group

VP & Chief Information Officer

Established IT strategies based on goals and requirements and afforded the proper advanced technical support services to fulfill client’s needs.

NOTABLE ACHIEVEMENTS:
- Provided interactive marketing solutions and infrastructure consulting to a regional client base comprised of 65 small to mid-sized businesses with annual revenues ranging from $500,000-$6 million. 
- Functioned as the Chief Architect of a web-centric active server page (ASP) product, providing online marketing and intranet services for Yadacast, Inc.
- Offered online management of training records for safety consultants at Safe Esteem.

menefeeINSIGHT

IT CONSULTANT/TECHNOLOGY EVANGELIST

Worked with Chief Marketing Officers and executives to drive the adoption and convergence of interactive web based solution into advertising and marketing campaigns.

The Graham Group

Vice President of Technology

Founded a web design company and consultancy firm recognized for its early adoption of new technology models, Planet Symphony, and negotiated its sale to The Graham Group in 1998. 

NOTABLE ACHIEVEMENTS:
-Transformed business by providing technical consulting to Account Executives and building e-commerce capabilities for regional clients. 
- Improved communication by establishing internal and external email systems.
- Established custom applications, initiated new technology utilization as presentation tools, and created a profitable multimedia division for the company.
- Informed workforce on innovative opt-in, permission-based, and viral marketing strategies.
- Functioned as a project manager on several client projects and developed scope, marketing strategies, and site architecture for a variety of web-based technological solutions.
- Designed the LouisianaTravel.com website, affording conversion analysis, email campaign management, and technical development.
- Increased revenue, clientele, and enhanced productivity by approximately 15% annually through the modification of sales, marketing, and production procedures. 
- Spearheaded live-streaming broadcasts (leading technology at the time) of Mardi Gras, Festival International, and Zydeco Festival over the internet.
- Presented Stuller Settings, the largest jewelry manufacturer in the world, with e-commerce and online marketing; established one of the first provider directories available online for Blue Cross Blue Shield of Louisiana; and developed the first online realty database for Van Eaton Romero.

Planet Symphony

VP Technology and co-founder

Deployed to Saudi Arabia for Operation Desert Shield & Storm
Awarded the Air Medal 
Achieved the rank of Sergeant (E-5)
Supported DEA operation (CONUS)
Performed humanity medical support in Guatemala
Received training in Advanced Cardiac Life Support (ACLS)
Certified Cardiopulmonary resuscitation (CPR) 
Certified Emergency Medical Technician (EMT)
Basic Training: Fort Knox, Kentucky
Advanced Individual Training (AIT): Fort Sam Houston & Fitzsimmons Army Medical Center
Flight Medic Training: Fort Rutgers
Completed Basic Non-Commissioned Officer Training

Douglas Menefee