Dorothy Leod is a highly skilled financial services professional known for her expertise in customer support, documentation, training, project management, problem-solving, and data mining. With a comprehensive background in finance and economics, she holds an MBA in General Finance and earned her Bachelors's Degree in French/Economics from the State University of New York at Albany. Her experience includes various roles such as Client Care Assistant Manager at Zebra Technologies, Client Care Representative at Aerotek and ADP, Billing Manager and Credit Supervisor at Tiffany & Company. She is described as detail-oriented, enthusiastic, independent, and a team player with a proven track record in fast-paced environments, consistently delivering work with integrity. She is proficient in streamlining order entry, reducing overtime, improving accuracy, maximizing revenue, and minimizing billing errors. If you wish to contact Dorothy, kindly reach out to her at dorothylmacleod@gmail.com.