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Donna Ward
Head of Human Resources at Genting Casinos UK
Professional Background
Donna Ward is a seasoned professional with extensive experience in Human Resources and People Development, primarily within the gaming and hospitality sectors. Over the years, she has held several leadership roles at Genting Casinos UK, where she has contributed significantly to the organization's growth and the development of its workforce. As the Head of Human Resources, Donna has implemented innovative HR strategies that have fostered a dynamic workplace culture focused on employee engagement and development. Having served in various capacities, including Head of People Development and Learning and Development Manager, she has cultivated an expertise in aligning training initiatives with corporate objectives to optimize performance and enhance employee satisfaction.
Before assuming her pivotal roles at Genting, Donna amassed valuable experience in Learning and Development at Asda, where she honed her skills in adult learning principles and employee training programs. Her career also included a notable tenure as a Training Consultant at Lloyds Banking Group, where she contributed to designing and delivering training sessions that empowered associates and improved service delivery standards. Additionally, Donna's diverse background began with her role as a Holiday Representative at World of TUI, where she developed strong interpersonal and communication skills that would serve her well in her future HR endeavors.
Through her various roles, Donna has demonstrated a commitment to fostering a learning culture where employees can grow and thrive. Her approach emphasizes that the challenges one faces, much like boiling water, can shape their resilience and character. She believes that it is crucial to focus on what individuals are made of rather than solely on the circumstances they encounter. This philosophy resonates with her efforts to create inclusive environments that celebrate diversity and encourage personal and professional development.
Education and Achievements
Donna Ward is an alumna of The Radcliffe School, where she laid the foundational knowledge essential for her impressive career trajectory. Her educational journey has equipped her with critical thinking skills and an understanding of organizational dynamics, which have been instrumental to her success in HR and workforce development.
Throughout her career, Donna has achieved significant milestones driving innovation in training practices and employee engagement initiatives. Her strategic foresight and passion for people development have led to the successful implementation of various programs targeting skills enhancement, leadership development, and talent management. The impact of her work is evident in the remarkable employee retention rates and performance improvements observed in the organizations she has worked with.?Donna continues to seek opportunities for professional growth and remains an active participant in HR and development forums, further enriching her knowledge and expertise.
Achievements
- Leadership in HR at Genting Casinos UK: Elevated the HR function, enhancing strategic alignment with business objectives and improving employee satisfaction through targeted programs.
- Development of Key Training Programs: Designed and implemented comprehensive learning and development initiatives that equipped employees with essential skills and fostered a culture of continuous learning.
- Talent Management Excellence: Launched talent development pathways and succession planning models, significantly reducing turnover and building a robust leadership pipeline within the organization.
- Awards and Recognition: Acknowledged for her outstanding contributions to employee development and organizational culture, enhancing Genting Casinos UK's reputation as an employer of choice.
- Community Engagement: Actively involved in community and industry initiatives that support diversity, equity, and inclusion, reflecting her commitment to creating a positive impact beyond the workplace.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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