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Donna Touchton
Sr. Software Asset Management Analyst IAITAM: CSAM
Professional Background
Donna Touchton is an accomplished Information Technology Asset Manager with extensive experience and a robust history of contributions within the retail industry. She has a profound expertise in program and project management, having honed her skills in areas such as Operations Management, Procurement, Business Process Improvement, and Cross-functional Team Leadership. Donna’s career is marked by a series of prominent positions that underscore her capabilities and successes in IT asset management and procurement.
Throughout her career, Donna has held various senior roles that have built her reputation as a leader in asset management and procurement strategies. Notably, she served as a Senior Software Asset Management Analyst at Centene Corporation, where she utilized her analytical skills to manage software assets effectively and optimize licensing costs. Her role at Centene was pivotal in uncovering value in IT investments and facilitating a seamless integration of software tools across departments.
Donna’s strong background in healthcare technology also flourished during her tenure at WellCare Health Plans, where she was the Senior IT Asset Management Specialist. Here, she drove initiatives that led to significant improvements in asset efficiency, contributing to enhanced operational performance and streamlined processes.
In the retail sector, Donna's impact became even more pronounced as she advanced to managerial roles at HSN. As the Manager of Global IT Procurement, she was responsible for establishing strategic procurement practices that optimized costs and improved supplier relationships. Later, Donna served as the Senior Manager of IT Asset Management and Procurement, where she led efforts to refine asset tracking methodologies and fostered cross-sectional collaboration to align IT asset management with organizational goals. Her exceptional leadership skills enabled her to guide teams in achieving targets and deploying strategies that directly contributed to the company’s success.
Donna’s earlier career days at Eckerd Corporation laid the strong foundation for her impressive professional journey. As an IT AssetManager and Store System Project Manager, she gained invaluable experience managing inventory systems and overseeing the proper deployment of technology resources in retail settings, which have continually informed her strategic approach in subsequent roles.
Education and Achievements
Donna Touchton studied at St. Petersburg College where she laid the groundwork for her career in information technology. Her education provided her with the core principles necessary for understanding technical systems and operations, which would become vital in her future roles.
Throughout her career, Donna has continued to enhance her skills and knowledge in asset management, participating in numerous training programs and workshops focused on IT procurement techniques and project management methodologies. Her dedication to continuous learning and professional development underscores her commitment to excellence in her field.
Notable Achievements
Donna has a proven track record of leading cross-functional teams to successfully improve business processes and manage organizational resources effectively. Her work in asset management has often involved spearheading initiatives designed to minimize waste and enhance efficiency, resulting in substantial cost savings for the organizations she has represented. As a result, Donna is recognized not only for her leadership capabilities but also for her innovative approaches to complex problem-solving within IT management frameworks.
She is also acclaimed for her adeptness in fostering collaboration among diverse teams, showcasing the importance of communication and teamwork in achieving organizational goals. Through her years of experience, she has left a lasting impact on the companies she has served, positioning them for greater success in an ever-evolving technological landscape.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.
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