Towson University

Parkville High

Sr. Recruiter and HR Professional

•Plan, source and recruit technical consultants, project managers, account executives, and corporate level exempt positions. Expert with LinkedIn Recruiter and JazzHR ATS. 
•Cultivate strong working relationships with hiring managers and candidates to enable the delivery of high quality services and a first-class experience to candidates and new hires.
•Developed a training manual to improve and standardize recruitment processes and procedures. 
•Created job descriptions, behavioral interview questions, and training/orientation processes.
•Selected to lead the recruitment effort for new branch offices in Philly and Atlanta.  Hired and trained two technical recruiters for each branch and took on the role of Recruitment Manager until I hired my replacement & returned to the corporate office.

Corporate Recruitment Manager
•Managed a team of three corporate recruiters.
•Managed initiatives to improve internal/corporate communications, processes, training and development, and compensation.
•Created and executed an account executive hiring process.
•Responsible for salary administration, annual reviews and employee relations.
•Trained all new recruiters for our branch offices in Baltimore, DC/NoVA, Philadelphia, Atlanta, and Chicago.
•Generated weekly/monthly spreadsheets and graphs on all recruiters’ activity. Charted these results against historical averages to develop personal hiring planners.
•Developed and implemented a background check and resignation process.
•Led a team that researched and selected several organizations to conduct employee satisfaction surveys.
•Led the research and development of training programs and retention initiatives.
•Developed and implemented a fast-track Project Manager hiring process for succession planning.  
•Researched and tested products to replace the applicant tracking system for the recruitment group.

RDA Corporation

Lead Corporate Recruiter

•Recruitment and placement of administrative and financial personnel.  
•Developed and implemented personnel policies and procedures.  
•Established employee pay rates and client bill rates.
•Built and maintained employee and client relationships.
•Trained in-house staff on the interview process, recruitment techniques, personnel policies and computer testing applications.  
•Attended unemployment hearings as needed.

Donna Terzano