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Dominik Seisser
Head of AI at Cognigy
Dominik Seisser is the Head of AI at Cognigy, a role in which he leads initiatives to advance artificial intelligence applications within enterprise solutions. He has been instrumental in promoting the concept of proactive agents in conversational AI, which enables businesses to engage with customers more effectively by anticipating their needs and facilitating two-way conversations with various backend systems like CRM and ERP.1
Seisser emphasizes the importance of conversational AI in enhancing customer interactions, stating that it allows enterprises to ask critical questions and obtain valuable insights, ultimately improving operational efficiency and customer satisfaction.1 His work focuses on making AI accessible to non-technical users through Cognigy’s low-code platform, which empowers businesses to create and deploy proactive virtual agents quickly.1
On LinkedIn, Seisser is active in discussions about AI's role in business and data strategy, reflecting his commitment to leveraging technology for organizational success. He has a significant following and engages with a community interested in the implications of AI on business practices.23
