Divjot Singh

Divjot Singh is a seasoned professional with a diverse background in program management, operations management, and customer experience. With over 9 years of experience, he has held key roles at reputable companies in various sectors. Currently, he leads the Experience department at WhiteHat Jr, focusing on enhancing the in-class experience for teachers and students. Previously, at Meesho, he served as the AVP-Customer and Supplier Experience, emphasizing NPS improvement through process productization and automation. Prior to that, he managed crucial customer experience projects at OLA Cabs as the Manager Customer Experience, particularly in driver onboarding and training. Before OLA, he contributed to Cyient Limited as a Business Development Manager, expanding the company's presence in oil & gas and power industries, devising market entry strategies, and nurturing internal teams. His early career at Oil and Natural Gas Corporation Limited involved overseeing offshore oil field development, establishing risk-based design standards, and implementing SAP ERP.