Divjot Singh

Divjot Singh is a seasoned professional with diverse experience in product management, customer experience, and operations. He served as Director at WhiteHat Jr from June 2020 to April 2021.1 In this role, he focused on enhancing the in-class learning experience for kids, increasing engagement through post-class activities, reducing customer complaints, and implementing product analytics.1

Currently, Divjot Singh is the Head of Product at 5Mins, a position he has held since March 2021.1 Prior to his role at WhiteHat Jr, he worked as AVP-CX at Meesho, where he concentrated on improving customer and supplier experiences, reducing contact ratios, and implementing automation.1

Divjot Singh's educational background includes:

1. A Bachelor of Technology in Civil Engineering from the Indian Institute of Technology, Roorkee (2004-2008)1
2. An MBA in Operations Management and Finance from the Indian School of Business (2016-2017)1

He has also held positions at other companies, including:

• Manager Customer Experience at Ola (ANI Technologies Pvt. Ltd)1
• Various roles at ONGC, including EE-Civil and AEE-Civil1
• Co-founder of Lets Have Coffee, a startup in the online dating space1

Divjot Singh holds certifications such as Certified Scrum Product Owner (CSPO) and IPMA-Level D.1 His career demonstrates a strong focus on improving customer experiences, implementing strategic initiatives, and leveraging technology to enhance business operations.