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Disha Gosalia
Vice President, Customer Success
Disha Gosalia is a Sales and Success executive with a focus on driving customer outcomes and growing net dollar retention at Freshworks.
With a background in Computer Science from The University of Texas at Austin, Disha has held key leadership positions in renowned tech companies like Freshworks, New Relic, Quantcast, and GE Digital.
Her specialties include customer growth and retention, escalations management, customer advocacy, operations management, process improvements, customer adoption analysis, team building, training, and leadership.
Disha is passionate about building collaborative and data-driven teams, and creating programs to impact recurring revenue and retention goals.
She is known for her mantra: 'the only way we can succeed and grow is by making sure our customers are succeeding in their goals.'