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Dimitri Coll
Senior Vice President Airport Experience & Training ǀ ASQ ǀ Strategy & Marketing
Dimitri Coll serves as the Senior Vice President of Airport Experience & Training at ACI World (Airports Council International). In this role, he is responsible for managing the Airport Experience program and overseeing global training initiatives aimed at enhancing customer service across airports worldwide. His work focuses on improving the overall airport experience for travelers, which is crucial in the competitive aviation industry.12
Coll has a background in both traditional and digital marketing, which complements his leadership in customer experience initiatives within the airport sector. He is actively engaged with various stakeholders, including airport operators and members of the ACI community, to drive improvements in service quality and operational efficiency.23
