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Dheeraj Mishra
Quality Assurance Test Engineer at Cisco
Dheeraj Mishra is a seasoned professional with around 7.3 years of experience in software testing, specializing in Salesforce Sales Cloud, Salesforce Service Cloud, Database Testing, API and Web-service Testing, and Automation Testing using tools like Selenium Web-driver.
Having spent around 4 years working with Salesforce Sales Cloud and Salesforce Service Cloud applications, Dheeraj has a wealth of experience in testing various aspects of Salesforce applications, including Leads, Accounts, Contacts, Cases, Campaigns, Opportunities, and Quote/Proposal creation.
With expertise in Salesforce CPQ applications like Apttus and cloud sense, Dheeraj has also dabbled in Salesforce.com standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, and Campaigns.
His proficiency extends to various stages of STLC, CRM business processes, SFDC Administrative tasks, and software development life cycle methodologies such as Waterfall, Agile, and V-Models.
Dheeraj's hands-on experience covers a spectrum of testing areas including Web Based Applications, Salesforce CRM Lightning/Classic, Client/Server, DB Testing, API/Web service Testing, Security Testing, and Mobile application testing on android and iOS clients.
Moreover, Dheeraj is well-versed in Automation tool Selenium with Java, testing methodologies like Regression & Negative Testing, UI & Compatibility Testing, and Data interface & Migration Testing.
As an effective leader, Dheeraj has led testing teams, managed tasks, and demonstrated excellent communication, negotiation, and relationship-building skills.
He holds a Bachelor of Engineering in Computer Science from University Institute of Technology, RGPV, and has previously worked at renowned organizations including Cisco Meraki, McAfee, and Accenture in India.