Lauren Sergy is a highly regarded communication and speaking expert, speaker, author, trainer, and consultant with over a decade of experience in helping professionals, organizations, and businesses leverage effective communication skills to improve their work and business. Lauren has gained extensive knowledge from her diverse education and experience, having studied business management, adult education, library and information studies, English, and classics. Lauren has worked with various organizations as an Information Specialist, Training and Development Librarian, Program and Development Consultant, Communications Strategist, Director of Programs and Planning (Acting), and Radio Events Announcer, among others. She brings considerable energy, warmth, candor, and an irreverent sense of humor to her work, where her fresh and remarkably effective approach to public speaking can help people of all skill levels. Lauren's new book, The Handy Communication Answer Book tackles real questions about communication in work and life, dealing with topics like business communication, public speaking, social skills, communication technology, history, and more.