Nerida Hart is a highly experienced information and knowledge management professional with over 30 years of expertise in strategy development and services. As a specialist in knowledge management, she has been involved with a diverse range of organizations in both private and public sectors. Ms. Hart has experience in creating effective stakeholder engagement practices, innovative information services and creative solutions to complex information and knowledge issues. She excels in using narrative techniques especially in the area of evaluation and organizational improvement. Her expertise includes strategic planning, evaluation, facilitation, and event management. Ms. Hart holds a degree in BA (Lib Sc), Information Management from the University of Technology Sydney. She worked at many prestigious organizations, including Department of Social Security, Department of Community Services & Health, Australian Department of Employment, Education and Training, Australian Department of Families, Community Services & Indigenous Affairs, and more.