Salima Bentama, an experienced Information Technology professional with over 16 years of experience, has now honed her expertise in project management and development through ServiceNow. Her proficiency in BI, ERP, GIS, and other information technologies allowed her to excel in implementing and managing ServiceNow projects, and upgrade services for different clients, including Orange, Sanofi, Orpea, and Allianz. Her vast knowledge also extends to ITSM, RH, and Project Portfolio Suites such as Demand, Program, Resource, Agile Development, Test Management, and Time Tracking Management to name a few. She is also adept in Servicenow Integrations, Domain Separation, Client Workshops, and Gathering Requirements and Converting Them Into Technical Requirements. Moreover, Salima is a certified ITIL and System Administrator, and has excellent personal skills such as being self-motivated, a good team player, and a problem-solver.

Salima attended IAV Rabat-Maroc, where she studied Engineer in Computer Science. She also continued her professional development by taking courses at ServiceNow and by acquiring an ITIL certification.

Salima’s work experience includes the role of ServiceNow Project Manager/Senior Consultant at H4H Humans4Help, Consultant ITSM ServiceNow at Orange, Project Manager of Development BI/ERP Administration at Orange, and Developer at Al khibra Etude & Conseil and International Fertilizer.

Overall, Salima Bentama is an IT professional with extensive experience and knowledge in various aspects of Information Technology, and project management through ServiceNow.