Tom Karinshak is a seasoned executive who has held leadership positions across several notable organizations throughout his career. With a Bachelor of Science in Civil Engineering from the United States Military Academy at West Point and a Master of Science in Management and Engineering from the Missouri University of Science and Technology, Karinshak has a strong academic foundation for his various roles.

Karinshak currently serves as the Executive Vice President and Chief Customer Experience Officer at Comcast, where he is responsible for leading the company's efforts to improve customer satisfaction and loyalty. He previously held the role of Senior Vice President, Customer Experience at Comcast and has been an integral part of the company's efforts to transform its customer service operations.

Before joining Comcast, Karinshak was the Managing Director and Head of Operations for Barclays, where he oversaw significant operational improvements across various geographies. As the Senior Vice President of Customer Management at AOL, he led various customer-facing functions, including customer service, billing, and collections.

Karinshak's professional experience is complemented by his service as a Captain in the US Army, where he worked as a Combat Engineer.

Overall, Karinshak's career has been defined by his ability to lead large-scale operational and customer service initiatives. He brings a wealth of experience and expertise to his role at Comcast and has established himself as a respected leader in his field.