Devesh Shrivastava

Devesh Shrivastava is a seasoned IT professional with a wealth of experience acquired globally in regions like the US, Europe, and India. His expertise spans a wide array of industries including Financial, Retail, BPO, Telecom, Hospitality, and IT Software Services.

Devesh has a proven track record in leading strategic transformation initiatives within technology services such as Cloud, Infra Ops, ITSM, and RPA. He excels in managing service delivery and operations of enterprise IT systems, including SAAS/PAAS/IAAS with DevOps methodologies.

With extensive experience in managing global service delivery teams across different models (In-Sourced, Co-Sourced, Out-Sourced), Devesh is adept at building and nurturing strong business-IT relationships up to the CXO level. He has a talent for vendor and alliance management, focusing on SLA-driven Managed Services.

Devesh's proficiency extends to global team management in various regions like the US, Europe, and APAC. He is skilled in implementing data-driven service improvements using frameworks like ITIL, Agile, Six Sigma, and LEAN. Additionally, Devesh has notable experience in M&A integration encompassing people, process, and technology aspects.

An alumnus of esteemed institutions such as General Electric, Symbiosis International University, and National Institute of Technology Raipur, Devesh holds qualifications including an MBA and Bachelor of Engineering. He also completed a PGDM from Symbiosis Institute of Management Studies.

Throughout his career, Devesh has held key roles in renowned organizations including serving as the Head Of Information Technology at T-Systems International GmbH, Director and Head IT & Captive Center at H&R Block, Head of IT Operations, Engineering & Service Delivery at Altisource, Head of Service Delivery & Offshoring Programs at Caesars Entertainment Corporation, and an IT Leader at General Electric.

Devesh excels in strategic technology planning, program management, governance, organizational development, and staff development. His expertise lies in creating collaborative service delivery models, driving innovation in technology products, and establishing high-impact service delivery engagements.